October 28, 2018

Recent failures analysis

Recently WMSPanel web service had 2 major malfunctions which affected our customers. This is the first time we had that kind of strong impact in years.

We'd like to share more information about those issues.

We creates WMSPanel failures status page which has description of recent malfunctions or incidents happened to our infrastructure. We'll keep updating it in case if anything else happens.

We apologize for all inconveniences caused by the described malfunctions. As we described above, we made proper adjustments to our infrastructure to avoid various types of failures.

Unfortunately, nothing is perfect so we know that our hosting infrastructure will give us some hard time going forward. However, we continuously mitigate those possibilities which gives us strong optimism for the future of our services.